Elevate Your Lifestyle

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal data.

1. Information We Collect: We may collect your name, email address, phone number, shipping address, and other information required to process your orders.
2. Use of Information: We use your information to process orders, provide customer support, improve our services, and communicate with you.
3. Order Information: Information related to your purchases may be stored to manage orders, returns, refunds, and customer service requests.
4. Payment Security: We take appropriate security measures to protect payment and transaction-related information.
5. Data Protection: We use reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.
6. Cookies: Our website may use cookies and similar technologies to improve website functionality and provide a better shopping experience.
7. Third-Party Services: We may work with trusted third-party service providers required for services such as payment processing, delivery, analytics, and website functionality.
8. Data Sharing: We do not sell your personal information to third parties. Information may only be shared when necessary to provide requested services or comply with legal requirements.
9. Marketing Communications: If you subscribe to our newsletter or promotional communications, you may receive updates about products, offers, and services. You can unsubscribe at any time.
10. Your Privacy Rights: You may contact us to request access, correction, or deletion of your personal information, subject to applicable laws and legal requirements.

By using this website, you agree to the following terms and conditions:

1. Acceptance of Terms: By accessing or using our website, you agree to follow and be bound by these Terms & Conditions.
2. Account Responsibility: You are responsible for maintaining the confidentiality of your account information and password.
3. Product Information: We make every effort to ensure that product descriptions, images, and information are accurate. However, minor differences may occur.
4. Pricing: All product prices are subject to change without prior notice. We reserve the right to correct pricing errors when necessary.
5. Orders: We reserve the right to accept, reject, cancel, or limit any order for reasons including product availability or incorrect information.
6. Payments: Customers must provide accurate payment and billing information when placing an order. Orders are processed according to the selected payment method.
7. Shipping & Delivery: Delivery times may vary depending on the shipping location, product availability, and other external factors.
8. Returns & Refunds: Returns and refunds are subject to our Return & Refund Policy. Products must meet the required return conditions.
9. Intellectual Property: All content, including text, images, logos, designs, and other materials on this website, is the property of The Cozy Market and may not be used without permission.
10. Changes to Terms: We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

We want you to be completely satisfied with your purchase.

1. Return Window: You may return most eligible products within 7-14 days of delivery.
2. Return Condition: Products must be unused, undamaged, and in their original condition.
3. Original Packaging: Items should be returned with their original packaging, tags, accessories, and manuals where applicable.
4. Proof of Purchase: A valid order confirmation, invoice, or other proof of purchase may be required to process a return.
5. Non-Returnable Items: Certain products may not be eligible for return due to hygiene, safety, personalization, or other applicable restrictions.
6. Return Request: Customers must contact our support team within the applicable return period to initiate a return.
7. Return Shipping: Return shipping arrangements and costs may vary depending on the reason for the return and the applicable policy.
8. Refund Approval: Once the returned product is received and inspected, we will determine whether it qualifies for a refund.
9. Refund Processing: Approved refunds are processed to the original payment method within 5-7 business days after the return is received and approved.
10. Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, please contact customer support as soon as possible for assistance.